How Do I Cancel My ShopSmarter Membership?

To cancel your ShopSmarter membership, you can sign in and cancel from your member account. You can also contact Customer Service for help and someone from our team will process your request right away.

Cancelling your ShopSmarter membership is easy and worry-free. We never charge any fees for cancelling. You can cancel your ShopSmarter membership immediately and at any time — no questions asked.

Here’s how to cancel your ShopSmarter membership:

Cancelling from your Account:

1. Sign in to your ShopSmarter account with your email and password at shopsmarter.com/sign-in.
2. Click 'Account' on your main menu and select 'Cancel Membership' from the drop-down.
3. Click “Finalize Cancellation Request” to confirm you’d like to cancel.

Cancelling through Customer Service:

You can cancel your ShopSmarter membership by calling our 24/7 Customer Service team at 800-254-6536.

You can also email your cancellation request to [email protected]. Once we receive your email, someone from our team will process your cancellation within 24 hours. You'll receive a confirmation email as soon as we process your cancellation.

You can also submit your request to cancel directly through our site. We’re typically able to respond to all inquiries and requests within 24 hours.

Please feel free to Contact Us at any time. We’re here to help 24/7!